Services
Home Networking
At HEI, we recognize that our industry is changing to an IP based infrastructure. Media Servers, iPods, Apple TV, Netflix, Pandora, and Skype are all network based entertainment or information sources that are distributed through your home over your network. The quantity of data distributed by these sources can be significantly more demanding than what the average home network’s capability. This becomes an even bigger problem when this content is distributed to multiple rooms at the same time. The addition of multiple Wi-Fi capable smart phones and tablets into many homes has also taxed the capabilities and bandwidth of the existing networks. Many clients are finding the signal quality and coverage of their existing network Wi-Fi system is inadequate, or non-existent, in many parts of their homes.
The home of the 21st century is quickly approaching the need for the robust performance of an enterprise class network. Our networking products and services range from firewalls appliances, Gigabit Power-over-Ethernet switches to enterprise level wireless solutions, all working in harmony to provide a stable, secure and high performance home network. Our network technicians are CCDA (Cisco Certified Design Associate) and MSCE (Microsoft Certified Systems Engineer) accredited. We can evaluate your network and explain (in plain English) what needs to be done to correct any problems you may be having or how to increase its performance.
Flat Panel Mounting
Home Entertainment Inc. is your premier source for flat panel HDTV and 3D HDTV installation. Our staff can advise you about the optimum placement for height and angle for your new HDTV or 3D HDTV (particularly those above fireplaces). We have years of experience in mounting flat panels on stone, marble, and other exotic surfaces, and we carry several brands of specialized mounting brackets for almost every application. We handle commercial installations for sports bars, conference rooms, retail, and more, and we offer our residential clients the same level of professionalism and pride in our services. We even have an electrician on staff if you don’t have a power outlet at the mounting location! Our qualified technicians ensure your HDTV installation meets or exceeds your expectations.
Equipment Storage Planning
It is important to have the proper environment for equipment storage to insure long and reliable service, ease of use and maintenance, and visual aesthetics. Today’s electronics generate more heat than ever before, so adequate ventilation has become the most critical design factor for equipment storage. Other considerations like wire management, serviceability, and ergonomics also play a part in equipment storage. At Home Entertainment we have years of equipment storage planning experience. From built-in cabinets, to closets, to custom racks, we can optimize any equipment storage location to provide you the performance you deserve.
Structured Wiring (New construction & remodel)
Wiring is the backbone for all the low voltage in your home. A structured wiring package is designed to provide the most comprehensive yet flexible and cost effective method to wire for electronics in your home. Telephone, Television, and Alarm are the basics of a structured wiring package and usually what the builder provides. But preparing your new home for Surround Sound, house audio, outdoor speakers, improved indoor cell phone reception, Wi-Fi coverage, etc., should be done when its relatively cheap, BEFORE the sheetrock goes up. We encourage everyone building or remodeling any home, or commercial space, to investigate what should be done to prepare for the technologies you want, or need, and for those new technologies that are coming our way.
Systems Integration & Diagnostics
If your home has home has multiple low voltage subsystems (lighting control, audio distribution, video distribution, home network, telephone and/or intercom systems, etc) and you are having problems, we want to help, whether you bought them from us or not. We are experts in system diagnostics and have years of experience tracking down those unwanted “gremlins” that can surface in homes with multiple low voltage subsystems.
Installation & Support
If you are having trouble with your existing system, or interested in integrating new components in your existing system, call us, whether you bought from us or not. Many of our clients want to update portions of their system and have run into problems because of incompatibility in the hardware. This is primarily due to the introduction of the HDMI standard (High Definition Media Interface) that has been adopted by most manufacturers in the last 5 years which does not easily lend itself to backwards compatibility. If you need simple upgrades, and are being told you have to buy more than you think is necessary to make a simple upgrade, call us. Many times we can address your concerns over the phone.
Maintenance Agreements
Do you need an on-going maintenance program for your network, media server, or video distribution system? We can provide quarterly, bi-annual, or annual maintenance agreements for almost any type of low voltage subsystem. Regular firmware updates, upgrades, routine maintenance is a cost effective solution and can eliminate hours of frustration and downtime.